I was the second tech in our store to attend a class with WILDPCS. My instructor(Feliciano Andrade) was very encouraging and had any answer I could ask. He really increased my knowledge and fine tuned my processes so that we can feel confident with our repairs. My lead tech and I each learned something different and new between our two classes and I left feeling extremely confident in my abilities and the opportunity it extends. If you are in the business(or want to be in the business) the instructors(Frank and Feliciano) in Las Vegas are the best people to lead in your search for knowledge and training! A++