The Wild PCS repair training course was taught in a friendly and professional manner by an instructor (Frank) who was able to clearly demonstrate a command of the subject material. It was evident throughout the course that Frank not only has extensive training, but also a great deal of real world experience in repair techniques and best practices. Taking this class is as close as you can get to having a subject matter expert as your mentor. He also covers every conceivable aspect of the repair industry including business operations. Upon completion of the five day class I felt confident that I would be able to troubleshoot and repair almost any device professionally and profitably.