This is a very long over due thank you to Wild PCS and especially Alvero! Its been almost a year since I took the 5 day course with Al in Las Vegas. He had shown us tried and true methods from years of experience in the industry... I took the course to be sure I knew what I would be getting in to, and now after training have full confidence to take on any situation. Countless times I have asked Al for advise for specific questions after training, and he has guided me through many frustrating situations, seriously... They have helped for almost a full year now, and Tom even refurbishes the cracked screens for me. Thank you to Wild PCS and especially Alvero, very appreciated!!!